Elica, a global leader in kitchen appliance manufacturing, faced the growing complexity of compliance management in a world of constantly evolving requirements. While Elica sells to major OEMs, their global supplier base consists of many small vendors that lacked the knowledge and resources to understand what compliance data they were being asked to provide. Elica’s market also includes B2C customers, which implies a direct responsibility for ensuring compliance of branded products. Without a more efficient process in place, Elica risked falling short of customer expectations, potentially putting critical contracts with their customers at risk.

Elica found the solution to inefficient processes with Assent. Over the past three years, this partnership has transformed Elica’s approach to compliance with the Registration, Evaluation, Authorisation, and Restriction of Chemicals (REACH) Regulation and the Restriction of Hazardous Substances (RoHS) Directive, significantly increasing efficiency, improving data quality, and boosting supplier engagement.

Company Snapshot

Solutions: REACH, RoHS, EU Waste Framework Directive

2,500+ employees

480 active suppliers

9,525 parts

Client since 2022

Founded in 1970

Based in Italy

“In the past, we spent a lot of time collecting information and verifying if it was reliable or not. And in order to prepare a declaration, we spent more or less 3–4 weeks. Now we spend minutes.”

—Massimo Magi, QHSE Assurance & Sustainability Manager, Elica

A Manual Approach Before Assent

Elica’s manual processes to manage REACH and RoHS compliance took up to 4–5 hours a week using emails and Excel spreadsheets. This approach was labor-intensive and unreliable, resulting in submissions that were inconsistent and difficult to track. Full product compliance was impossible to achieve due to managing a diverse supplier base and thousands of parts.

Why Elica Chose Assent

Elica needed a solution that would reduce the time needed to collect data and ensure they had everything they required to quickly meet customer requests. They chose Assent for several key reasons:

Elica’s Return on Investment

parts supported by data due to a high supplier response rate

reduction in time needed to process declarations

saved every week

“There are many advantages of using the Assent platform. First, it reduces the time you need to contact the supplier. And the results are better with Assent because … we’re able to get the necessary data for around 90% of all our parts and components.”

—Alessandro Bisgoni, Chemical Compliance Specialist, Elica

User-Friendly Interface

User-Friendly Interface: The platform’s intuitive design makes it easier for suppliers to submit data, and for internal teams to manage compliance and prepare declarations for their customers.

Scalability & Efficiency

Scalability & Efficiency: Assent’s global network of supplier data and quick-declare feature for suppliers efficiently supports Elica’s long-term compliance goals.

Supplier Education

Supplier Education: Assent provides training to suppliers to help them understand the regulations and what data is required from them, which streamlines the data submission process.

Internal Reporting

Internal Reporting: Elica’s compliance team uses Assent to easily report on KPIs to leadership, ensuring executive buy-in on Elica’s compliance program.

Results & Benefits

1. Improved Supplier Response & Parts Coverage

Elica now collects REACH and RoHS declarations covering approximately 90% of their parts. Instead of full declarations, they now request declarations for new REACH substances as they come up, reducing the data burden on their suppliers and boosting participation.

2. Efficiency Gains

Elica’s internal team saves 4–5 hours per week on manual compliance tasks since partnering with Assent. Additionally, the time it takes to prepare declarations has been reduced from 3–4 weeks to just minutes, thanks to streamlined workflows and centralized data. This enables Elica’s team to refocus their efforts on revenue-generating activities. Elica has also benefited from Assent’s supplier feedback process, which creates an active dialogue between suppliers and Elica’s compliance team. This dedicated channel helps suppliers resolve roadblocks and clarify requirements quickly, enabling faster, more complete submissions.

3. Increased Customer Trust

Elica has significantly improved its ability to respond to compliance requests from key clients. During audits, Elica’s customers appreciated the speed and accuracy of the responses Elica was able to generate through the Assent platform.

4. Enhanced Reporting & Risk Management

Elica uses Assent’s reporting tools to:

  • Track supplier response times
  • Identify and prioritize high-risk parts
  • Monitor KPIs such as parts coverage and supplier engagement. This real-time insight has strengthened Elica’s internal reporting, allowing leadership to confidently renew contracts and plan deeper system integrations with the Assent platform.

“The supplier feedback routine has been a very useful and effective addition. It allows us to engage directly with suppliers on the issues that matter most, which has helped us speed up submissions and minimize time loss.”

—Laura Cocilova, Compliance Specialist & Sustainability Focal Point, Elica

Conclusion

Moving to Assent’s automated, AI-powered supply chain sustainability platform has empowered Elica to increase their efficiency, improve supplier collaboration, and strengthen its relationships with customers.

Your compliance program can benefit from Assent too. See for yourself how the Assent Sustainability Platform helps you increase your efficiency.

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