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How to Manage an Inbox Full of Compliance Requests

By Annie Calfo

Compliance data requests don’t wait for your schedule. They don’t arrive in neat batches either. They come in waves, with customer demands, shifting regulations, and constant deadlines all competing for your time and attention.

For suppliers, this is a daily reality. Keeping up with data requests is busy work, and the margin for error is non-existent. Not to mention, new regulatory requirements add an additional level of complexity: It’s hard to play by the rules when the rulebook is constantly evolving.

That’s why efficiency isn’t just a nice-to-have. It’s essential. Without the right tools, even the hardest-working teams can find their inboxes bursting at the seams.

So what’s the solution? How can you make your compliance data center work for you rather than against you?

There’s Simply Not Enough Time in the Day

It’s no secret that the number of requests and requirements far exceeds the eight hours you have per day to work with. Customers always have requests that need to be met, requiring you to provide slightly different data, often in confusing formats. 

But that’s not all. Numerous regulations — like those governing per- and polyfluoroalkyl substances (PFAS), and REACH and RoHS — are continuously evolving. As soon as you think you have them figured out, they’re changing again. That means that when you make your morning cup of coffee and get into the office on Monday, you may already be behind on compliance.

Why Manual Processes Are Unsustainable

So what can you do? Well, the truth is, manual processes are unsustainable given the amount of work required. Not only that, but working manually can introduce potential risks.

Responding to every email request for product compliance data that comes your way is also not an option. That’s a recipe for duplicate work and delays, not to mention stress, supplier fatigue,  and burnout.

That’s why the Assent Sustainability Platform is so helpful.

How Assent Helps Suppliers

The Assent Sustainability Platform is designed to make your life easier. It shows you all your requests in one place, eliminating inbox scavenger hunts. It also has built-in regulatory updates and live support, helping you respond quickly and confidently to requests. 

On top of that, the platform has a product catalog and compliance declaration templates, enabling you to upload, for example, a REACH declaration, RoHS declaration, or TSCA declaration form once and then share it across multiple customers.

This has resulted in real wins for the companies we work with. Amphenol Advanced Sensors faced growing challenges as their customer data requests increased. Their manual compliance processes, which involved gathering data across eight business units, were inefficient and unsustainable. With Assent, Amphenol decreased the amount of time needed for compliance by 80% by centralizing all their data in the Assent Sustainability Platform.

Read the Amphenol case study here.

Make Compliance Easier

Compliance doesn’t have to be overwhelming. When you’re equipped with the right tools and support, suppliers can stay ahead of regulations, keep customers happy, and put time back in their day — all without losing momentum.

Learn more about Assent’s Sustainability Platform and supercharge your compliance program. Book a demo today to speak with one of our experts.

FAQ: Managing Compliance Data Requests

Compliance managers face constant pressure to respond to shifting regulations and nonstop customer data requests. This FAQ breaks down the most common challenges and how technology can simplify and strengthen your compliance process.

Why are compliance data requests getting harder to manage?

They’re growing in both volume and complexity. Regulations like PFAS, REACH, and RoHS continue to evolve, often with little notice, and customers frequently ask for slightly different data in unique formats. The result is constant rework and very little time to keep up — even for the most organized teams.

What are the main risks of relying on manual processes?

Manual tracking through spreadsheets or email introduces both inefficiency and risk. It’s easy for information to get lost, duplicated, or outdated between submissions, and even a single missed update can delay a customer response or cause non-compliance. Over time, these small issues add up to slower workflows and higher stress for compliance teams.

Common issues include:

  • Missed regulatory or customer updates
  • Version control errors
  • Inconsistent or incomplete data across requests
How can technology make compliance work more efficient?

The right tools help by centralizing requests, automating routine tasks, and reusing data instead of starting from scratch every time. A platform can store your declarations once, apply them to multiple customers, and update automatically as regulations change.

For example:

  • Declarations can be reused across customers and product lines.
  • Regulatory updates are applied automatically within the system.
  • Teams spend less time managing spreadsheets and more time focusing on strategic work.
How does the Assent Sustainability Platform support suppliers?

Assent’s platform brings compliance management into one system. It shows all your requests in one place, keeps regulatory content up to date, and lets you reuse declarations across customers. By simplifying the process, it helps suppliers stay responsive, confident, and compliant even as demands continue to grow.

Annie Calfo | Director, Product Marketing
Assent Inc.

As the Product Marketing Director, Annie oversees Assent’s Sustainability Platform, responsible sourcing, and ESG solutions. She spearheads go-to-market strategies to ensure Assent is optimally positioned to deliver value and meet manufacturers’ current and future needs. Additionally, Annie owns...

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