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Elica, a global leader in kitchen appliance manufacturing, faced the growing complexity of compliance management in a world of constantly evolving requirements. While Elica sells to major OEMs, their global supplier base consists of many small vendors that lacked the knowledge and resources to understand what compliance data they were being asked to provide. Elica’s market also includes B2C customers, which implies a direct responsibility for ensuring compliance of branded products. Without a more efficient process in place, Elica risked falling short of customer expectations, potentially putting critical contracts with their customers at risk.
Elica found the solution to inefficient processes with Assent. Over the past three years, this partnership has transformed Elica’s approach to compliance with the Registration, Evaluation, Authorisation, and Restriction of Chemicals (REACH) Regulation and the Restriction of Hazardous Substances (RoHS) Directive, significantly increasing efficiency, improving data quality, and boosting supplier engagement.
Solutions: REACH, RoHS, EU Waste Framework Directive
2,500+ employees
480 active suppliers
9,525 parts
Client since 2022
Founded in 1970
Based in Italy
Elica’s manual processes to manage REACH and RoHS compliance took up to 4–5 hours a week using emails and Excel spreadsheets. This approach was labor-intensive and unreliable, resulting in submissions that were inconsistent and difficult to track. Full product compliance was impossible to achieve due to managing a diverse supplier base and thousands of parts.
Elica needed a solution that would reduce the time needed to collect data and ensure they had everything they required to quickly meet customer requests. They chose Assent for several key reasons:
parts supported by data due to a high supplier response rate
reduction in time needed to process declarations
saved every week
User-Friendly Interface: The platform’s intuitive design makes it easier for suppliers to submit data, and for internal teams to manage compliance and prepare declarations for their customers.
Scalability & Efficiency: Assent’s global network of supplier data and quick-declare feature for suppliers efficiently supports Elica’s long-term compliance goals.
Supplier Education: Assent provides training to suppliers to help them understand the regulations and what data is required from them, which streamlines the data submission process.
Internal Reporting: Elica’s compliance team uses Assent to easily report on KPIs to leadership, ensuring executive buy-in on Elica’s compliance program.
Elica now collects REACH and RoHS declarations covering approximately 90% of their parts. Instead of full declarations, they now request declarations for new REACH substances as they come up, reducing the data burden on their suppliers and boosting participation.
Elica’s internal team saves 4–5 hours per week on manual compliance tasks since partnering with Assent. Additionally, the time it takes to prepare declarations has been reduced from 3–4 weeks to just minutes, thanks to streamlined workflows and centralized data. This enables Elica’s team to refocus their efforts on revenue-generating activities. Elica has also benefited from Assent’s supplier feedback process, which creates an active dialogue between suppliers and Elica’s compliance team. This dedicated channel helps suppliers resolve roadblocks and clarify requirements quickly, enabling faster, more complete submissions.
Elica has significantly improved its ability to respond to compliance requests from key clients. During audits, Elica’s customers appreciated the speed and accuracy of the responses Elica was able to generate through the Assent platform.
Elica uses Assent’s reporting tools to: