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Case Study
One Platform, 200 Suppliers, Zero Headaches: Pico’s Playbook for Compliance Success
Pico Technology — a pioneer in PC oscilloscopes and data loggers — rocketed from start‑up founded in 1991 to a £30 million manufacturer serving large automotive customers. As growth accelerated, so did regulatory pressure. Manual evidence uploads, sprawling spreadsheets, and rising customer audits put Pico at risk of fines and lost business. Assent’s single platform turned that risk into a competitive advantage.
Company Snapshot
Serves 120 distributors
and thousands of customers
worldwide in 75+ countries
150 employees
Assent client since 2020
Solutions: Conflict Minerals,
REACH, RoHS, Proposition
65, and PFAS
201 active suppliers
and 4,402 parts
The Challenge: Rapid Growth, Manual Processes, Mounting Risk
Pico was growing fast, and the old way of working couldn’t keep pace with its expanding footprint.
Prior to contracting Assent in 2020:
- Pico had no centralized proof of RoHS/REACH compliance; evidence lived in inboxes and shared drives
- Customer information requests had quadrupled, driven by strict automotive contracts
- Chasing data from 200 global suppliers in multiple languages would require one full‑time hire — and internal staff lacked regulatory expertise
- ISO 9001 auditors and looming EU/U.S. fines demanded a defensible due diligence trail
The Assent Sustainability Platform
Here’s how Assent replaced Pico’s spreadsheets with smart, scalable automation:
- Keeps all supplier compliance data in one place and helps Pico trace risks down to individual components
- Requests, reminders, and escalations are sent in the supplier’s language, cutting down on back‑and‑forth emails and supplier fatigue
- Through the Assent Sustainability Network, distributors submit a declaration once and reuse it for every customer, boosting response rates
- Scales effortlessly as Pico adds new regulations (PFAS today; deforestation tomorrow) without needing new systems or headcount
The Results: Compliance Confidence That Fuels Growth
Greater than 80% supplier response rate on intitial campaigns
Demonstrated robust due diligence to ISO 9001 auditors and key automotive customers
Avoided having to hire one FTE dedicated to manual outreach
Saved approximately 2,000 staff hours annually
Component‑level transparency across 500+ parts
Identified and removed a sub-part containing 1% lead before it became a liability
Future‑ready platform
Seamlessly added Assent’s solutions for conflict minerals, Future‑ready platform Proposition 65, and PFAS to enhance their compliance
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